Business Skills: The Best Time To Get Close To Customers

< p > 1. When < a href= "http://? Www.sjfzxm.com/news/index_c.asp" > Customer < /a > look at a commodity (show interest) < /p >

< p > two. When customers suddenly stop, they say they see "she" at first sight. < /p >

< p > three. When a customer looks carefully at a particular commodity (indicating demand, wants to buy) < /p >

< p > four. When customers look for labels, labels and prices (indicating interest, want to know brand, price, product composition) < /p >

< p > five. When customers look at the product and look around (expressing help seeking guidance) < /p >

< p > six. When customers ask questions voluntarily (indicating customers need help or introduction) < /p >

When the principle of "P" is grasped and the timing is right, then the next step is how we should approach customers to facilitate pactions.

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< p > < strong > 1, question a href= "http:// www.sjfzxm.com/news/index_c.asp" > < /a > < /strong > /p >

< p > Hello, what can I do for you? < /p >

< p > this < a href= "http:// www.sjfzxm.com/news/index_c.asp" > dress < /a > is very suitable for you! < /p >

< p > what size do you wear? < /p >

< p > you have a very good view. This is the latest product of our company.

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< p > < strong > two, introducing approach law < /strong > < /p >.

< p > see customers when they are interested in a product.

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< p > Product Description: 1, characteristics (brand, style, fabric, color) < /p >

< p > 2. advantages (generous, solemn, fashionable) < /p >

< p > 3. benefits (comfort, sweat absorption, coolness) < /p >

< p > interaction: introduce clothes on your body; note: when using this method, do not ask customers for advice.

If the other person answers "no need" or "no trouble", it will create an embarrassing situation.

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< p > strong > three, praise close to law < /strong > < /p >.

< p > praising customers' appearance, temperament and so on in a way of "praising".

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< p >: your bag is very special. Where did you buy it? < /p >

< p > you are so energetic today.

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< p > children, long lovely! (with children's customers) < /p >

< p > common saying: a good word is three spring warm; good words always love to hear.

Generally speaking, customers are generally friendly and willing to communicate with you when they praise you properly.

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< p > < strong > four, model approaching law < /strong > < /p >.

< p > use product demonstrations to demonstrate the effectiveness of products, and introduce certain language to help customers understand products and products.

The best example is to let customers try them on.

Data show that 68% of the customers will trade after trying.

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< p > points for attention: < /p >

< p > 1., actively untie customers' buttons, zippers and shoes for trying on clothes.

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< p > 2.. Guide customers to wait outside the fitting room.

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< p > 3. when customers walk out of the fitting room, organize them.

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< p > 4.. To evaluate the effect of trying, be sincere, with exaggerated words and compliments.

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< p > no matter how to approach customers and introduce products, guide buyers must pay attention to the following points: < /p >

< p > 1. The expression and response of customers.

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< p > two. Be cautious in asking questions and avoid personal privacy.

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< p > three. The distance from customers should not be too close or too far away.

The correct distance is around 1.5 meter, which is also the social distance we usually call.

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